Business Analyst - National Trust : Job Details

We are currently recruiting for a Business Analyst to join our team.

With a track record working on data focussed projects we want someone who can put the user first, being able to see things from their perspective, developing and defining business processes with the ability to translate this information into actionable business requirements specifications that can be transformed into viable data solutions to enable successful project delivery and benefits to the National Trust.

As a member of the Enterprise Data Team your responsibilities will include shaping the Enterprise Data roadmap, providing guidance on data utilisation across the Trust, and collaborating with colleagues to address their specific data requirements.

As well as being part of the broader Strategy Management Unit (SMU), the Data Team plays a crucial role in ensuring that people use, trust, and understand our data to maximise its value and support the delivery of our strategy.

Stakeholder management is critical as you'll be working with people from across the organisation including data analysts, product owners and our development team to understand their needs and translate these into clear requirements to add to our pipeline of work.

It’s an exciting time to join the team as we start to work towards our new organisational strategy, which data will play a key part supporting.

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

As a Business Analyst, your responsibilities will include understanding stakeholders’ needs, clarifying mutual requirements, and ensuring that they align with both business benefits and user needs. You will communicate technical concepts to senior stakeholders, contribute to documentation standards, define business rules, and actively participate in the Trust’s Business Analysis Community of Practice. Additionally, you will serve as a subject matter expert for the Data Team, delivering training and setting documentation standards.

You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we’d love to hear from you if you have: 

• A thorough understanding and demonstration of business analysis tools and techniques 
• Excellent analytical skills and attention to detail. 
• The ability to assimilate, interpret and document data and information 
• Expert knowledge of requirements elicitation, definition and management 
• Proven experience working within a data governance framework and applying data governance concepts e.g. data quality. 
• Demonstrable skills in requirement gathering, process mapping and documentation. 
• Strong user focus and stakeholder management skills, easily adapting to different audiences and their communication needs 
• The ability to demonstrate independent thinking to constructively challenge and influence at all levels in the organisation. 

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.