Business Administrator - Sedulo : Job Details

Our Mission

At Sedulo we are building a world class team to deliver our mission to make positive change in the communities we work in. We do this by:

• Working with our clients to transform their business and personal finances
• Connecting and contributing to the business community in the cities we are located in
• Working with charities by volunteering, fundraising and influencing change both now and in the future through the Sedulo Foundation
• Being a great place to work and develop your career

Role Purpose

This position will work as part of the wider admin and company secretarial team and will be responsible for helping with the efficient running of the Manchester office from an administration and facilities perspective to ensure we are following all of the correct company processes and procedures.

Responsibilities

• Being responsible for actioning all post and client correspondence daily (both incoming and outgoing)
• Professional clearance in/out of Sedulo, to ensure this task is done in a timely manner and following process and procedures
• Updating the SENTA CRM system and client’s electronic files with accurate client information
• Being responsible for collating and processing of all clearance requests and maintaining the clearance log
• Maintain all files for clients and ensure internal filing system is kept up to date daily
• Being responsible for maintaining (and updating where needed) all standard letterheads and ensuring they are used when appropriate
• Ensuring all incoming calls to the office are answered in the correct manner and within internal service level agreement so that they are handled professionally
• Overseeing and being responsible for the upkeep of all office facilities and for monitoring/ordering all required stock as required.
• Ensuring stationery is fully stocked and orders are completed in timely manner.

Your knowledge, skills & experience

• Company secretarial experience desirable
• Robust previous experience working within an office based administrative role

Behaviours and competencies required

• Must have excellent attention to detail and a proactive and organised approach to your work
• Be a strong communicator, both in person and over email/telephone
• Must be able to work alone without close supervision and be able to manage your time effectively
• Proven experience in data entry and use of MS office software is essential (experience of using CRM solutions would also be a bonus)

What we offer

• A company mantra of having fun together, getting results together and giving back together
• A bespoke training and development plan with the opportunity to expand and diversify your skills
• 26 days holiday, Company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in house Wealth Planning and Mortgage departments
• Smart working and agile working hours including the ability to work remotely for up to 20% of your contracted time
• Ability to work away from home remotely for up to 4 weeks per year, great for extending a trip to see family or making the most of warmer climates
• All expenses paid annual social trip overseas

Our aim is to encourage and support all applicants during the application process, if you have any reasonable adjustments that you will require, please do not hesitate to get in touch directly.