Building Host - Catch 22 : Job Details

Catch 22 are working with one of the UK's leading property developers, who are looking for a professional and adaptable Receptionist / Building Host to provide cover across six commercial office properties in Newcastle.

Based primarily in the vibrant creative quarter of Newcastle City Centre, you'll play a key role in creating a welcoming, professional first impression for tenants and visitors, while also providing emergency cover at additional locations across the city centre and one property in Gosforth.

Key Responsibilities:

• Meet and greet tenants, clients and visitors, ensuring a consistently warm and professional welcome.
• Provide show rounds for prospective tenants and guests.
• Answer and transfer calls, take messages, and manage enquiries efficiently.
• Support the smooth running of the help desk, assisting with any problems or queries reported.
• Drive the Guest Services offering, ensuring an excellent customer experience at all times.
• Assist with day-to-day needs such as stamping car park passes, offering directions, and supporting tenants with ad-hoc requests.
• Act as the first point of contact for tenants, visitors, and contractors, ensuring communication is clear and timely.

The Ideal Candidate:

• To be passionate, professional, confident, individual who is keen and a quick learner
• Good IT skills
• High levels of attention to detail & organisational skills
• Strong team player & willingness to help
• Enjoys the variety that comes with working in different locations
• Front of house / Receptionist experience would be an advantage
• This position would be ideal for anyone with previous corporate face to face customer service experience such as retail, hospitality or housekeeping
• Flexible and ability to adapt when needed to work at another location - This role will be working in 5 locations in Newcastle City Centre plus 1 other in Gosforth with easy access to public transport.

Role Package:

• Salary of £28,000
• Generous annual company bonus (Starting in 2026)
• Full time, Permanent contract
• 40 hours contact, working Mon-Fri, between hours of 8am-6pm
• Smart uniform provided for some sites (Smart casual dress at others)
• Travel expenses paid outside of base location.

If interested in this unique position, please Apply or contact