BTR Resident Services Associate - Collins Property Recruitment : Job Details

An exciting opportunity to join a new Build to Rent development in Birmingham. The Resident Services Associate will be responsible for front of house duties, acting as point of contact for residents and delivering exceptional customer service.Overview:Role: Resident Services AssociateLocation: BirminghamSalary: £30,000 + BonusWorking Hours: 4 days on/4 days off Responsibilities of the Resident Services Associate include:

• Front desk duties including administration, responding to enquiries and welcoming visitors.
• Ensure amenity spaces are well presented at all times.
• Organise and lead events.
• Respond to rental enquiries, schedule and conduct tours.
• Complete check in/check out reports.
• Ensure marketing portals are up to date.
• Respond to enquiries.
• Organise minor works.
• Arrears chasing and reporting.

The person:

• Customer service background.
• Common sense approach.
• Positive, can do attitude.
• Outgoing, warm, friendly personality.
• Excellent written and spoken etiquette.

If you’re interested in the Resident Services Associate position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!