Broker Support Technician - The Recruiter Specialists Group Ltd : Job Details

This client is seeking a candidate with a broad spectrum of experience for a varied and interesting role which includes the following duties:

Establish and cultivate relationships with vital colleagues and stakeholders, including:

o Risk Management and Compliance

o Information Technology and Digital Management

o Reporting Business Entity

o Team Operations

o Insurance Broking Authority (IBA)

o Premium Processing (including Pro)

o Claims Management

• Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
• Supervise the service delivery by third-party providers.
• Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
• Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
• Maintain an accurate and compliant record of placements.
• Utilise pertinent market and internal systems to facilitate the placement process.
• Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
• Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.

A hybrid, permanent role with a competitive market salary and benefits.

Please submit your CV for consideration.

The Recruiter Insurance Specialists are acting as a Recruitment Agency.