Branch Manager - Irlam Associates : Job Details

Logistics / Courier - Branch Manager  Irlam Associates are proud to be representing one of the UK’s largest and well-known courier & Logistics providers. With multiple branches covering the entire UK, we are looking for a Branch Manager based near Hitchin. You will develop effective sales strategies, transport plans and control resources ensuring customer and business requirements are achieved. You will manage BDM’s and set targets in line with company objectives, advise and guide employees to achieve financial and operational objectives whilst complying with company and transport legislation. This is a role where flexibility and time is required to ensure effective development of the region. Key Responsibilities:

• Be someone who wants to grow their business and maintain an entrepreneurial streak
• Proven track record in new business development
• Proven sales experience with a personal target
• Autonomous approach with a positive ‘can do’ attitude to grow the branch
• Developing and broadening relationships with existing customers to maximise sales penetration within each customer
• To manage the sourcing and booking of vehicles in line with company procedures
• To develop and control an agreed amount of resources (vehicles, drivers) ensuring all legal constraints are adhered to (Weight limits, Working Time Directive and EU drivers’ hours regulations)
• Identifying new clients and using a combination of internal process and your experience, turning new opportunities into customers
• Produce effective transport plans guided by the operating model
• Negotiating prices with subcontract drivers
• To build a reference portfolio of vehicles and drivers
• Effective management of drivers through on-going communication
• Ensure that internal tracking system housekeeping is completed to the required standards
• Understanding and achieving specific targets regarding required margin, costs per mile and utilisation
• Constantly communicate with customer services and drivers to ensure customer KPI targets achieved and maintained
• Ensure BDM targets are set in line with company objectives, manage BDM activity, CRM compliance and KPI reporting to ensure delivery of these targets
• Support, energise and motive the team to achieve set targets
• Managing the office day to day

 Key Skills & Knowledge Required:

• Experience with the transport sector within the UK, and business development skills within this market
• Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls
• Management of a team, motivation and objective setting
• Awareness of the UK van market
• Have an ambitious and entrepreneurial mindset
• Excellent communication skills

 This is a fantastic opportunity to join a very large but continually growing business in a key role as part of their growth, bringing additional opportunities for the right person to develop a career.