Block Manager - PMR : Job Details

Block Manager - North London | £45,000-£50,000 + Benefits

We're looking for an experienced Block Manager to take responsibility for a diverse residential portfolio, ensuring compliance with landlord and tenant legislation while delivering excellent service to clients and leaseholders. This is a hybrid role with a balance of site visits, client meetings, and remote working.

• Manage a portfolio of residential blocks in line with Landlord & Tenant law, ARMA-Q and RICS requirements.

• Build strong relationships with clients, leaseholders, contractors, and stakeholders.

• Prepare and monitor service charge budgets and expenditure, ensuring accuracy and compliance.

• Oversee maintenance, Section 20 consultation, health & safety, and insurance requirements.

• Carry out regular site inspections, reporting and following up on actions promptly.

• Respond quickly to queries and ensure effective communication with all stakeholders.

• Lead on resolving issues, including attendance at AGMs, client meetings, tribunals, and courts when required.

• Manage and support an Assistant Block Manager and any on-site staff.

• Ensure records, reports, and compliance documentation are maintained to a high standard.

• Proven experience in residential block management with knowledge of leases, health & safety, and service charge compliance.

• Strong understanding of ARMA-Q and RICS codes of practice.

• Excellent organisation skills with the ability to manage competing priorities.

• Confident communicator with strong client relationship and negotiation skills.

• Ability to work independently, delegate effectively, and take initiative within defined authority.

• Professional approach under pressure with a focus on delivering results and minimising complaints.

• Relevant qualifications such as MIRPM or AssocRICS (desirable).

• Salary: £45,000-£50,000 depending on experience.

• Work style: Hybrid with regular site visits and meetings.

• Benefits: Pension, generous holiday allowance, professional training, employee perks, and career progression support.

• Location: North London.

• Contract: Permanent, full-time.