Block Manager - Reed : Job Details

Job Title: Block ManagerLocation: North West LondonWorking Hours: Monday to Friday, 09:00 – 18:00 (Office-based, 5 days/week)Salary: 40 - 45k 

Company Overview:We are recruiting on behalf of a well-established and expanding estate agency specialising in residential block and property management. With a strong presence across Greater London and the South Coast, the company continues to grow through strategic acquisitions and developments. This is an excellent opportunity to join a stable, long-standing organisation with a clear vision for growth and a collaborative team culture.

Role Summary:The company is seeking an experienced Block Manager to oversee the management of up to 15 residential blocks initially, increasing to approximately 30 once settled. The portfolio includes primarily residential properties, with a small number of mixed-use developments. The successful candidate will be responsible for all aspects of block management, ensuring high standards of service delivery and compliance.

Key Responsibilities:

• Act as the primary point of contact for leaseholders / residents addressing queries / concerns
• Manage day-to-day maintenance issues, including site inspections and contractor coordination.
• Budget management of repairs
• Management of rent 
• Support arrears management and coordinate works including the full section 20 process
• Ensure compliance with health & safety regulations and statutory requirements.
• Assist in the preparation and management of service charge budgets.
• Support arrears management 
• Oversee service contractors (e.g. cleaning, gardening).

Candidate Requirements:

• Minimum 5 years’ experience in residential leasehold block management.
• Fully conversant with section 20 procedures and legislation
• Strong understanding of property management compliance.
• Excellent communication skills, both written and verbal.
• Highly organised with strong time management abilities.
• Confident in dealing with contractors, and third-party agents.
• Proactive and hands-on approach to problem-solving and service delivery.
• Relevant qualifications such as IRPM or ARMA membership are desirable but not essential.

Benefits:

• Opportunity to work with a respected and growing property management firm.
• Clear progression path as the portfolio expands.
• Supportive team environment with ongoing professional development.
• 28 days annual leave (inclusive of bank holidays
• Pension