Billing Manager - Willow Recruit : Job Details

Billing Manager

Leeds City Centre ,Up to £55,000 depending on experience

Hybrid (3 days office, 2 from home), Excellent benefits and real scope for progression

If you're looking for a role where you can lead from the front, influence key stakeholders, and drive improvements across a core finance function, this could be a great next step.

We're recruiting for a Billing Manager to join a global, fast-moving professional services firm with a strong reputation for innovation and internal progression. This is a high-profile, business-facing role where you'll work closely with legal teams, client partners, finance, and international operations to ensure the billing function runs smoothly and delivers an outstanding service.

You’ll oversee a team of circa 15, including two experienced Team Leaders, and will play a key role in coaching, process improvement, and wider project work across the billing and revenue cycle.

What’s on offer:

• Hybrid working - 3 days in the office, 2 from home
• 26 days holiday plus an additional day off
• 5% employer pension contribution
• Private healthcare
• Death in service benefit
• A supportive environment that genuinely values your input
• Exposure to firmwide transformation and automation projects
• Opportunities for internal progression and professional development
• Chance to join a business that values people, promotes flexibility, and supports long-term career growth

Key Responsibilities:

• Managing the Billing and Revenue Team across billing and revenue coordination with two direct reports
• Acting as the businesses subject matter expert on billing, advising internal teams and ensuring compliance with client protocols
• Taking ownership of billing processes for centrally managed clients, ensuring timeliness, accuracy, and alignment with agreed service levels
• Partnering closely with legal teams, client partners, international operations, and e-billing specialists to ensure a seamless billing lifecycle
• Monitoring team performance and service delivery, supporting ongoing development through coaching, mentoring, and carrying out regular reviews
• Driving improvements in process efficiency, automation, and system use - helping reduce manual processes and improving accuracy
• Identifying and resolving billing issues, managing escalations, and tracking rejection trends with a focus on long-term solutions
• Leading internal and external billing-related meetings and supporting the onboarding of new clients from a revenue standpoint
• Helping develop and refining client billing processes, ensuring they’re up to date, shared, and followed by the wider team

What we’re looking for:

• Previous experience managing billing or credit teams ideally within a professional services or similar service led environment
• Strong technical knowledge of billing and revenue cycles
• A confident people leader with the ability to support and develop team leaders and junior staff
• Proactive communicator with strong stakeholder management skills
• Commercially aware, detail-focused, and highly organised
• Familiarity with billing or finance systems

This is a great opportunity for someone who enjoys leading teams, improving processes, and working closely with the business.

If you’re looking for a role where you can have a genuine impact and continue growing your career then reach out to us for more information.