Barista - Blue Arrow : Job Details

Skills focus

If you have a good coffee and related product knowledge as well as an understanding of operating a grinder, espresso machine and milk frother then we want to hear from you. We're on the look-out for a Barista who wants to put their excellent coffee-making and customer service skills to good use.

Customer focus

If you can make anyone feel welcome, enjoy getting to know your regular customers and work hard to ensure their coffee is perfect, then we want to hear from you. At Blue Arrow we are always looking for friendly, patient and efficient Barista's to join our team.

A business with a future

There are lots of opportunities for talented Barista's to grow with us at Blue Arrow, and we're looking for people to be part of our clients friendly team.

General skills

In this role you will have:

• A good appreciation for coffee and specialty drinks, and understand the fundamentals of bean grinding and frothing
• Great customer service skills and knowledge
• Great communication and interpersonal skills
• Good level of literacy and numeracy
• An ability to work unsupervised and deliver quality work
• Good listening skills
• Knowledge of basic safety at work and hygiene procedures

Personal traits

You will be or have:

• A happy, friendly personality
• A positive and approachable manner
• Team player qualities
• High level of attention to detail
• Action oriented and a can-do attitude
• Passionate about product quality
• Enthusiasm to develop your skills and knowledge and share this with others in your team and customers
• Adaptable to change and willing to embrace new ideas and processes

Main Duties/Responsibilities

Your typical day will include these duties:

• Prepare and serve hot and cold drinks such as coffee, tea and speciality beverages
• Maintain coffee grinding and brewing with equipment, accessories, and supplies
• Clean and sanitise work areas, utensils, equipment, surface and seating areas throughout the day and when closing
• Serve customers and take orders
• Describe menu items and suggest products to customers
• Receive and process customer payments
• Order, receive and distribute stock supplies
• Food preparation and service, also general management of the area
• Speak and interact with both new and regular customers
• Follow health and safety guidelines
• Adhere to recipes and presentations for food and beverage items
• Contribute to a positive team environment
• Promote coffee consumption by educating customers

Qualifications/Licences/Certifications/Experience

• Secondary/high school diploma, or equivalent, preferred
• Familiarity with electronic point-of-sales (EPOS) software
• Food Hygiene level 1 certificate
• Experience making and serving coffee
• Some previous experience in a retail or hospitality role such as Waiter/Waitressing, front of house, coffee shop or café experience is a bonus
• Experienced and comfortable with working busy shifts

So, if you've got what it takes to brighten up our customers' while serving them great coffee, then we want to hear from you today.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.