Banking Customer Service Advisor - Huntswood : Job Details

Join Huntswood as a Customer Service Advisor - Make a Real Impact in Financial Services!

Are you a customer service superstar with a background in financial services? Ready to take on a new challenge with a respected name in the industry? Huntswood is looking for passionate and driven Customer Service Advisors to join an exciting project supporting the commercial division of a leading financial services provider.

What You'll Be Doing:

As a key part of our customer experience team, you'll be the friendly voice and helpful hand guiding clients through changes to their financial products and payment services. You'll connect with customers via phone, chat, and email, ensuring they feel supported every step of the way.

Where You'll Work:

You'll be based at the client's flagship campus in Knutsford, nestled in the beautiful Cheshire countryside. The newly refurbished office offers a modern, collaborative space designed to help you thrive. After initial training (5-6 weeks full-time in office), you'll enjoy a hybrid schedule with just 2 days a week in the office.

Key Details:

Start Date: Monday 30th June

Day Rate: £155 (This is only available to individuals working via Husp Umbrella company, we can assist you with this)

Location: Knutsford, Cheshire

Hours: 35 hours per week, Monday to Friday, shifts between 8am-7pm

Contract: Initial 6-month contract with potential for future opportunities

Why Join Huntswood?

• Work with a leading financial brand on a high-profile project
• Gain valuable experience in a professional, fast-paced environment
• Build a long-term relationship with Huntswood and unlock future roles
• Be part of a company that values people, integrity, and excellence

What We're Looking For:

• Experience in telephony-based customer service, ideally in financial services
• Background in commercial banking is a plus
• Confident communicator with strong interpersonal skills
• Comfortable working to targets and KPIs
• Detail-oriented and tech-savvy (MS Office, internal systems)

About Huntswood:

Huntswood, now part of ResultsCX, is a trusted name in customer experience management. Together, we support some of the world's most respected brands across financial services, utilities, and more. We're committed to creating a positive impact-for our clients, their customers, and our people.

Ready to Make a Difference?

If you're ready to bring your skills to a role where you'll be valued, supported, and challenged, apply today and take the next step in your customer service career with Huntswood.