Bank Support Worker - Acuity Care Group Limited : Job Details

Job Introduction

Night Support Worker (Bank Only)

We are currently looking for a compassionate and reliable Support Worker to join a dedicated care team providing overnight 1:1 support to a young person living with their parents in Lincoln.

They are a warm and engaging individual who enjoys sensory play, spending time with their family, and being around their pets, including two large dogs in the home.

About the Role:

This is a night-time position supporting someone with complex medical needs. They have:

• Partial chromosome deletion
• Tracheobronchomalacia
• Raynaud's disease

They are Level 3 ventilated via tracheostomy, though they now come off ventilation during the day. Support includes:

• Tracheostomy care, including suctioning (approx. 2–3 times per day or more if unwell)
• PEG feeding
• Full personal care, including continence support
• Assistance with positioning and comfort throughout the night

They are a wheelchair user due to low muscle tone.

Shifts:

• Bank Only
• Night shifts: 9:30pm – 8:30am

Requirements:

• Previous experience in the care sector is essential
• Experience with complex needs is advantageous but not essential – full training will be provided
• Must be comfortable working in a home with large dogs

We are seeking someone who is:

• Kind, patient, and observant
• Comfortable providing personal and medical care
• Able to work independently and as part of a team
• Respectful of the individual’s needs, identity, and family environment

 More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A – Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

 What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

 What else do we offer? 

We do offer additional benefits including:

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• Further training in NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!