Associate Director, Relationship Management - eFinancialCareers : Job Details

About the Role:Grade Level (for internal use):11 The Team: Join a dynamic team that is dedicated to retaining and developing business with existing rated clients. We are a group with a proactive attitude and a strong team ethic, committed to delivering exceptional results. Our team values collaboration and innovative thinking to drive success and growth within S&P Global Ratings. The Impact: As a Associate Director, Relationship Management, you will act as a single point of contact for a portfolio of rated clients in the UK, Ireland, and the Netherlands. You will be responsible for maintaining and growing revenue within these accounts and collaborating with other parts of S&P Global to enhance and deepen client relationships. You will orchestrate all key non-analytical relationship issues across your designated portfolio, ensuring strategic alignment and quality standards are upheld. What You Stand to Gain:

• Exposure to senior management of blue-chip corporate issuers in the region.
• Being part of an innovative culture that encourages the delivery of new product solutions.
• Opportunities to provide credit risk and other risk management solutions to clients, challenging them to think differently and reshaping their perspective on S&P Global Ratings.
• Involvement in a global company that supports personal and professional development.

Responsibilities:

• Develop strong two-way relationships with clients to achieve revenue targets and meet strategic account objectives.
• Devising account plans to broaden client revenue streams and expand the range of products provided.
• Manage complex negotiations of commercial contracts utilizing your insight selling skills.
• Identify upsell and cross-sell opportunities by utilizing market knowledge and intelligence. Collaborate with Ratings Product Development and other segments of S&P Global to maximize opportunities and develop new products.
• Assess market developments to determine opportunities for product evolution and enhancement to help grow the S&P Ratings business.
• Operate within the Regulatory and Compliance frameworks laid down by the organization.
• Deploy insight sales skills to meet revenue and account projections based on a detailed understanding of the client and their market.
• Manage post-sales customer care and inquiries. Your effective time management will ensure high-quality work is delivered on schedule, leveraging the wider team for efficient delivery.

What We're Looking For:

• Broad experience in Relationship Management within a Financial Services setting.
• A good understanding of (debt) capital markets and corporate finance.
• An outgoing person with the ability to connect with customers to develop strong, long-term, and mutually beneficial relationships.
• An ability to use insight selling skills to identify opportunities, prioritize them, and see them through to a solution. An inquisitive and organized self-starter.
• A broad understanding of the business needs of large Corporates and other market stakeholders in the ratings industry.
• Strong insight sales skills to establish client needs and identify solutions.
• Demonstrated strength in effective influencing, negotiation, interpersonal, and communication skills.
• High energy levels and a "can do" attitude.
• Strong emotional intelligence and a team player attitude.

All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. #LI-EY1 About S&P Global RatingsAt S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit ratings What's In It For You? Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People:We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close par