Assistant IT Support Technician - Michael Page Technology : Job Details

The Assistant IT Support Technician will provide essential technical support to ensure the smooth operation of the organisation's systems and equipment. This role in the healthcare industry requires a focus on troubleshooting, maintaining, and optimising technology solutions.

Client Details

This healthcare organisation is a small-sized team dedicated to providing excellent services to its clients.

Description

• Provide support to first-line technical support to staff, resolving hardware and software issues efficiently.
• Assist with the installation and configuration of IT equipment, including computers, printers, and mobile devices.
• Monitor and maintain the performance of IT systems, ensuring minimal downtime.
• Log and track support requests, escalating more complex issues to senior team members when necessary.
• Ensure compliance with IT policies and data security protocols in all activities.

Profile

A successful IT Support Technician must have:

• New starter creation within Hybrid Exchange
• MS Office troubleshooting
• Intune device and user management
• Desk support
• MS Teams meeting room support (Yealink and Creston devices)
• Laptop build through autopilot

A successful Junior IT Support Technician should have:

• Proven experience in a similar IT support role, ideally within the healthcare industry.
• Strong knowledge of troubleshooting hardware, software, and network issues.
• Familiarity with IT systems, including Microsoft Office Suite and operating systems.
• Excellent organisational and problem-solving skills.
• An ability to communicate technical information clearly to non-technical users.
• A proactive approach to learning and staying updated with new technology trends.
• Less than 3 years experience

Job Offer

• An daily rate of approximately £130 - £140 depending on experience.
• A supportive and collaborative working environment in Crowborough.
• 5 Days on site - Mandatory

If you are ready to take on this rewarding role as an IT Support Technician, apply today to join this dedicated healthcare team in Crowborough!