Reed Talent Solutions are working with RM Education on the search for a temporary Assessment Services Operator/Administrator.
RM Education is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe - from pre-school to higher education - including examination boards, central governments and other professional institutions.
- Location:142B Park Drive, Milton Park, Milton Abingdon, Oxfordshire, OX14 4SE
- Onsite: Hybrid
- Hourly rate: £11.50 per hour
- Working days: Monday to Friday - 38h per week
- Working hours: flexible between 8am - 5.30pm
- Start date: 3rd March, 1st April, 29th April
- End date: 26/07/2024 - potential for extension
- Interview process: CV review by Reed, CV review by RM Education, informal virtual interview by RM
- You must have an additional monitor available in order to work from home
KEY RESPONSIBILITIES:
- Manage high volume data and perform analysis and quality check as per agreed process guidelines
- QC and Reconciliation ticket resolution in line with SLAs
- Management reporting
- Support Senior Resources during peak exam sessions
- Using RM products & platforms to investigate issues and communicate with internal/external customers
Essential SKILLS:
- Capability to work from home (laptop will be provided)
- Good Communication skills - written & oral
- Basic MS Office knowledge
- Experience of working in teams but also comfortable managing individual tasks/targets
- Time management skills
- Interpersonal skills
- Attention to detail
- Capable of exercising ethical judgement and integrity
- Proactive approach to managing workload
DESIRED SKILLS:
- Previous experience in an operations environment, data entry or data analysis
- Proficient with basic computer/ laptop hardware and software
We look forward to your application.