Arabic speaking Client Services Associate - Language Matters : Job Details

A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking, financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.

You'll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.

Your responsibilities will include:

• Assisting with client onboarding, KYC reviews, and account opening
• Supporting the relationship team with diary management and credit file preparation
• Handling client requests during in-person visits and via phone/email
• Liaising with internal departments to follow up on transactions and card services
• Managing accurate records of client accounts and documentation

About you:

• Fluency in Arabic and English (spoken and written)
• Previous experience in private banking, customer service, or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes
• Highly organised, client-oriented, and able to work with minimal supervision
• Proficient in MS Office and general banking systems

To apply, please send your CV in English and in Word format to Viktoriia. languagematters is acting as an employment agency in relation to this vacancy.