Trade Team Recruitment are looking for a ASB officer for a immediate start in Sittingbourne.
About the role
- To investigate reports of nuisance, domestic abuse harassment or anti-social behaviour made by tenants, residents, leaseholders or members of the public
- To provide support and guidance to housing management on low level ASB issues
- To manage complex cases and liaise with local partners, e.g. Police, Local Authorities and other stakeholders
- Where necessary, identify and pursue legal action (e.g. injunctions, possession proceedings, Anti-Social Behaviour Orders) to prevent further nuisance from occurring
- Use non-legal ASB remedies such as formal and informal written warning, Acceptable Behaviour Contracts, Good Neighbour Agreements and restorative justice where appropriate
- Ensure good standards of case management are maintained and provide support to teams
- Ensure GDPR compliance in line with external partner protocols and internal policies and procedures
- £20.85 per hour paid on a weekly basis
- Working hours can vary between and can be some early mornings and some late nights if required
About you
- Must hold a minimum of BTEC level 3 (Advanced Award in Community Safety, Crime and Nuisance Management for Practitioners)
- Experience of preparing/presenting anti-social behaviour cases for legal action
- Experience of dealing with cases of nuisance and harassment in a housing management environment including preparation of and progressing legal action
- A good knowledge of the relevant legislation and of tenancy enforcement
- Customer-focused
- Able to work under pressure with minimum supervision
- A full driving licence and access to own vehicle
If you feel this role is for you, please uplaod your CV or call Tom on the Trade Team office line