Aftersales Warranty Advisor - Buy It Direct : Job Details

Aftersales Warranty Advisor

Location: HuddersfieldDepartment: SalesSalary: £25,396 plus commissionHours: 40Contract Type: Permanent

At Buy It Direct, we are expanding our aftersales warranty team and looking for driven, outgoing people to join us. If you’re motivated by earning potential, thrive on great conversations, and want a career with real progression, this is the role for you.

What You’ll Do

• Make outbound calls to existing Buy It Direct customers to promote and sell our warranty services on their products, e.g. washing machines, fridge freezers
• Accurately update and maintain customer information in our system.
• Identify opportunities to upsell by understanding customer needs and effectively presenting our warranty benefits.

What We’re Looking For

• Confident communicators who can engage and influence.
• A passionate, enthusiastic, and outgoing personality with a strong sales drive and positive outlook
• Self-motivated, disciplined, and driven to achieve
• Resilient, positive, and target-driven
• Previous experience in telesales, call centres, or outbound sales would be ideal but not essential

What We Offer

Uncapped commission with substantial earning potentialExpert training, support and coaching

Perks You’ll Love

• Monday-Friday only - no weekend shifts!
• Health cash plan
• Generous staff discounts on our products
• Birthday off (after 1 years’ service)
• Free on-site parking

This is your chance to unleash your sales potential and get rewarded for your success.

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers turning over £400 million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.

REF-223 925