Administrator - Room At The Top Recruitment : Job Details

Our client, based near Waltham Abbey, is seeking a proactive and organised Administrator to join their growing team. This is a full-time, office-based role that plays a vital part in ensuring the smooth operation of day-to-day administrative functions.

The successful candidate will provide essential support across the business, working closely with team members to maintain efficiency and deliver high-quality service. The role requires strong communication skills, attention to detail, and the ability to adapt to changing priorities and procedures. Key qualities for this role include resilience, emotional intelligence, and a methodical approach to handling administrative tasks in a dynamic environment.

The working hours for this role are 8.30am – 5pm Monday – Friday and attracts a salary of £25,000. Due to the location of our clients office, candidates should ideally have their own mode of transport.

Key Responsibilities

• Entering new instructions and data into the Management System
• Handling documentation tasks including printing, scanning, and filing of applications
• Logging and processing all incoming and outgoing correspondence
• Updating records in the CMS following field staff visits
• Setting up and managing payment arrangements within the CMS
• Reviewing work to assess completion status or next steps
• Monitoring progress to ensure service level agreements (SLAs) are met
• Supporting the team with any additional administrative tasks as directed by your Line Manager

Skills & Experience

• Proficiency in MS Office, Word and Excel
• Excellent Verbal and Written Communication skills
• Ability to work under pressure and meet deadlines
• Use of a Case Management System
• Excellent organization and attention to detail
• General Education to GCSE or GNVQ/NVQ qualification or equivalent