Administrator - Randstad Delivery (GBS) : Job Details

Job Title: Business Process AdministratorLocation: Alpha Tower, Birmingham City Centre Pay Rate: £12.50 per hour Contract Length: Until December 2025

The Role

We are seeking an enthusiastic Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office type environment, based at our offices in Alpha Tower, Birmingham City Centre.

How will you CONTRIBUTE and GROW?

• Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
• Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
• Support the Invoicing Team with all aspects of customer services, creating , downloading and outsourcing customer invoices
• Dealing with customer requests relating to Purchase orders Dealing with customer requests relating to copy invoices
• Timely and accurate creation of customer accounts into ERP system
• Timely and accurate amendments to customer accounts in ERP system
• Monitoring multiple Customer Services inboxes resulting in a wide range of queries
• Executing Back Office Customer Service Administration tasks to a target driven environment

Are you a MATCH?

• Confident and clear communication skills
• Logical problem solving ability
• Ability to work under pressure in target driven environment
• Experience working with Google application suite (including Sheets)
• Experience working with Microsoft application suite
• Experience of working with ERP SAP

Our Differences make our Performance

At client, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

If you feel you have the skills and knowledge to join our team we would love to hear from you. Apply today!

Randstad Business Support is acting as an Employment Business in relation to this vacancy.