Administrator - KT & COE RECRUIT LTD : Job Details

Sales Support

This is a fantastic opportunity to join a fast-paced and growing tech distribution and services business. You'll be working closely with the AV sales team, providing critical administrative support and customer interaction to help drive success.

Key Responsibilities:

• Manage order processing, including receiving purchase orders, handling quote requests, and coordinating with account managers for accurate processing.
• Oversee the daily delivery checklist, ensuring orders are invoiced, dispatched, and tracked, while resolving any issues through customer service and support channels.
• Generate and distribute daily sales reports, maintain the call statistics tracker, and share performance data with account managers on a biweekly basis.
• Act as the main point of contact for bid requests securing vendor pricing, completing warranty forms, and liaising with product managers to finalise submissions.
• Coordinate product returns, follow returns protocols, and track freight adjustments to recover overcharges and maintain financial accuracy.

What We’re Looking For:

We’re seeking someone who is adaptable, proactive, and customer-focused. You’ll thrive in a busy environment, be able to manage multiple priorities, and take initiative to get things done efficiently. Experience in sales support, administration, or customer service is essential.

Ideal Traits:

• Curious, collaborative, and confident
• Performance-driven with a can-do attitude
• Able to simplify complex tasks and processes
• Strong communication and organisational skills

Culture & Values:

You’ll be part of a supportive and energetic team that values inclusion, innovation, and collaboration. We believe in turning challenges into opportunities and creating an environment where everyone can thrive—professionally and personally.

Benefits:

• 25 days holiday (with the option to buy more)
• An additional day off for your birthday
• A paid day off for volunteering or charity work
• Generous Maternity, Shared Parental, Paternity, and Adoption pay
• Tailored career growth and development opportunities