Administrator - Rachel Hill Resourcing Limited : Job Details

Job Summary:

We’re looking for an organised and proactive Office Administrator to support our day-to-day operations. You’ll manage core administrative functions, assist across multiple departments, and play a key role in coordinating both customer orders and supplier imports. This role requires strong attention to detail, excellent communication skills, and the ability to juggle multiple priorities.

Job Duties:

• General office admin: filing, stationery ordering, handling office supplies
• Handle incoming calls and assist with customer/supplier enquiries
• Manage building cleaning arrangements and schedule extras as required
• Process customer sales and supplier purchase invoices
• Manage sales orders: from processing and progressing to dispatch
• Track overdue purchase orders and update customers
• Upload and attach shipping documents (e.g., Proof of Delivery)
• Coordinate import shipments with suppliers (booking, tracking, documentation)
• Handle export bookings with TNT, FedEx, DHL, UPS
• Resolve shipping discrepancies and process purchase returns
• Reconcile shipping invoices (DHL, TNT, Smart Directions, etc.)
• Compile and check import duty deferment records
• Use Excel spreadsheets to update Day Book figures
• File sales and purchase order documents numerically
• Set up/amend customer account details
• Check for proforma payments and take credit card payments
• Release sales orders and raise purchase orders
• Book in goods received and manage goods out (pick slips, despatch notes)
• Generate domestic TNT shipping labels and manifests

Desirable Skills & Experience

• Prior admin experience in a busy office
• Import/export or shipping knowledge is highly beneficial
• Familiarity with Microsoft Dynamics (preferred, not essential)
• Confident using Microsoft Excel and other Office software

Hours:

• Monday to Thursday: 9am to 5pm
• Friday: 9am to 1pm

Please note: Due to the high volume of applications, if you have not heard from us within two weeks of the closing date, unfortunately your application has not been successful on this occasion.

This vacancy is being advertised by Rachel Hill Resourcing who are acting as an employment agency / business

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job!.