Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles.
Due to a period of growth for the business our Harrogate based client are on the lookout for Administrators to join their expanding on a full-time permanent basis.
The role:
As an Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives.
The package:
- Monday to Friday
- Full time permanent position
- Location: Harrogate (Must be able to commute to Harrogate)
- Salary on offer: £23,000 basic OTE £28,000!
- 32 days annual leave including bank holidays.
- 12 months FREE gym membership
- Regular team social events throughout the year, company awards, length of service and much more!
- Continuous training throughout your career!
- Free parking on site
- Death in Service
Key Responsibilities:
- The Administrator will assist the sales team in preparing and processing finance applications for customers.
- The Administrator will answer inbound calls in a timely manner and in line with the company’s expectations.
- Keep account managers up to date with any sales progression.
- Coordinate closely with customers to gather required documentation and information.
- Liaise with financial institutions and underwriters to secure financing approvals.
- The Administrator will generate and review finance agreements and related documentation.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Provide timely and effective communication to customers regarding their application status.
- Support the sales team in managing incoming inquiries and scheduling appointments.
- Collaborate with internal departments such as operations and finance to streamline processes.
- Assist in resolving customer inquiries and concerns in a professional and courteous manner.
- Contribute to achieving sales targets and objectives through proactive support.
Qualifications and Skills:
- Previous experience in a sales support or administrative role.
- Strong attention to detail and excellent organisational skills.
- Proficient computer skills, including experience with CRM software and Microsoft Office.
- Ability to work effectively in a fast-paced environment and prioritise tasks accordingly.
- Excellent communication and interpersonal skills.
- Knowledge of finance and lending practices is a plus.
- Proactive problem-solving abilities and a customer-focused mindset.
An opportunity not to be missed!
Apply today and contact Arsalan Mohammed at Swift Placements.