Administrator - Surrey County Council : Job Details

The starting salary for this role is £24,977 per annum, based on a 36-hour working week. This is a 12-month fixed term opportunity.

If you are looking for a new and exciting challenge within Social Care Administration, we want to hear from you!

We are excited to be hiring a new full time Team Administrator to join our North East Business Support team within our Social Care Administration team. The position will be based at Dakota, 11 De Havilland Drive, Weybridge, KT13 0YP.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resource

About the Team

Children, Families and Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks, and staff working in these areas need specialist knowledge in order to deliver effective services to these high-risk and high-need groups. Our administration teams support front line social care and education staff.

About the Role

Working within our Children's Services and Social Care Administration team, you will play an integral part in the day to day running of the department and all things admin.

In this role you will:

• Organise multiagency meetings on behalf of the social care teams
• Liaise with professionals both within social care and with other agencies
• Keep track of information, update and maintain spreadsheets and databases
• Take meeting notes and subsequently distribute to involved parties, ensuring timescales are met and also provide performance information.
• You will be highly organised, willing to take responsibility and use initiative, and be comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and oral communication skills. You will have experience of working with highly confidential information in a customer-focused environment and have the ability to work under pressure and to tight deadlines.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Prior experience in administration and working in a busy office environment
• Excellent customer service and communication skills
• Experience in minute/note taking on a laptop and IT skills using Microsoft Office (Outlook, Excel, Word, Powerpoint and Sharepoint)
• Be confident, organised and able to implement a proactive approach, and be a team player with the ability to work independently and using your initiative
• Display resilience and be able to work towards tight deadlines
• Be willing to learn new skills to develop within the team and be adaptable to change in processes as the service requires

A Basic DBS 'Disclosure and Barring Service' check will be required for this role.

The job advert closes at 23:59 on 20/04/2024 with interviews to follow.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.