Administrator - Willmott Dixon : Job Details

Willmott Dixon are looking to recruit a highly organised Administrator to join our team and work from our office in Cardiff. The successful candidate will be responsible for providing administrative support to the business, Customer Service Dept and support the smooth running of the office. The role requires a proactive and efficient individual who can handle a variety of tasks with a high degree of accuracy and professionalism.

• Providing administrative support to various departments within the business.

• Support with all office operations including ordering lunches and greeting visitors.

• Alongside our reception team be the go-to person within the office.

• Assist in scheduling, coordinating meetings and events.

• Covering for our reception team during holiday and peak periods.

• Supporting our Executive Administrator with any ad-hoc tasks to support our board of directors.

• Be the champion for any social and people initiatives.

• Working with the Customer Services Dept 2 days per week;
  • be the point of contact for all emergent defects, responsible for allocating and updating the miaftercare system.
  • Providing support to the Customer Services Managers
  • Liaising with the supply chain partners and customers on the progression of defects and reviewing "open" defects daily.
  • Escalating any emergency situations to the relevant member of the Customer Services Team.

The ideal candidate

• Proven experience as an administrator.

• Proficient in Microsoft Office Suite. (Intermediate excel experience).

• Strong organisation and multitasking skills.

• Excellent written and verbal communication skills.

• Ability to work independently and part of a team.

• Excellent Customer Service skills.

Working Hours: We are looking for someone to work 8.30am to 5.00pm, we would consider occasional home working on a Friday.

In Return: we offer generous rewards for our people with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes, but is not limited to, an enhanced pension scheme, discounted private medical, life assurance, incentive bonus, and a car scheme that will make us a market leader in sustainable company travel.

With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recently awarded No 1 in the Best "big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King’s Award for Enterprise in the category of sustainable development.