Administrator - PHS Group Limited : Job Details

Administrator

Birch Coppice

Salary: £23,212.80

Monday to Friday, no evenings or weekends

9am to 5.30pm

Full-time hours, permanent position

Are you looking for an Administrator position where you will be truly valued? Have you previously shown loyalty and longevity in roles as an Administrator?

As a phs Group Administrator, you’ll be supported by a committed team of like-minded people, and we’re keen to help you develop in your career with us too. It’s a busy, challenging role - if you thrive on this sort of environment you’ll find this a vibrant and fun place to work. More than that, there is a real family feeling to our workplace, one of the many reasons we think you will love it here. The hours are great too - you’ll be working Monday to Friday (no evenings or weekends) on guaranteed full-time hours.

What to expect:

• You’ll be providing excellent customer service through administrative tasks, liaising with other departments to analyse and solve any customer queries.
• Processing orders accurately is vital, and you’ll be dealing with all aspects of changes to customer accounts, building upon customer relations.
• Tasks will include producing invoices, contracts, service agreements for customers, raising credits, additional invoicing and addressing feedback from sub-contractors.
• Ordering supplies, daily parcel collections and managing incoming calls, emails and correspondence.
• Maintaining an excellent knowledge of our products and services to ensure we understand our customers’ needs.

The ideal candidate will have:

• Experience in an administrative role, who has shown loyalty or longevity in a similar position.
• A successful track record of delivering objectives and results.
• Experience producing invoices and processing orders in a previous administration role
• A passion for delivering excellent customer service, balanced with achieving business KPIs.
• Excellent communication skills. You’ll need to be a team player with a professional manner.

In return for your commitment and expertise, you will benefit from:

• A good salary of £23,212.80 in a full-time permanent position
• No weekend or evening working - great hours Monday to Friday (40 hours a week)
• Amazing employee discounts with major supermarkets and retailers with 'phs Perks’
• Training to expand your skills. We offer accredited ILM training through external and in-house training
• 23 days holiday plus bank holidays (31 days in total)
• Buy / Sell holiday scheme
• Community day off to work for a local community or charity
• Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Do you take pride in your work as an Administrator? Do you treat each enquiry as an opportunity to do your best work? If so, and you can drive / have your own transport to get to our offices we want to hear from you.

About us

phs Group is the leading hygiene services provider in the UK, Ireland and Spain.

Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.