Administrator - Customer Accounts - Huntress : Job Details

?? East Leeds | ?? Full-time, Permanent | ?? Hybrid (1 day WFH)?? £24,500 + benefits

Are you passionate about retail, customer experience, and working with exciting brands? This is your chance to join a dynamic and growing company at the heart of the fast-paced retail and e-commerce sector.

Our client partners with household names, thriving marketplaces, and independent retailers, offering you the chance to play a key role in keeping customers happy and products flying off the shelves.

This is more than just a Customer Service Administration role - it's an opportunity to work in a buzzing environment where every day brings variety, collaboration, and impact.

• Be the go-to person for wholesale clients - from big-name retail accounts to online marketplaces and independents.

• Manage wholesale order books and help the business smash monthly and annual sales targets.

• Keep everything running smoothly: stock updates, imagery requests, order processing, and delivery coordination.

• Work closely with distribution centres and internal teams to ensure products land where they need to be, on time, every time.

• Keep accurate records across multiple systems and produce weekly/monthly performance reports.

• Build lasting relationships with clients, offering first-class customer care that strengthens brand loyalty.

• Spot opportunities to streamline processes and improve customer experience.

• Support new starters and ensure best practice with up-to-date documentation.

• At least 1 year's experience in office-based customer service or account administration.

• A confident communicator - whether on email, phone, or webchat.

• Organised, detail-focused, and able to juggle tasks in a busy environment.

• Excel whizz with strong data management skills.

• Problem-solver who thrives in a fast-moving retail setting.

• 25 days holiday + bank holidays (with the option to buy more).

• Flexible start/finish times and hybrid working (1 day WFH).

• Free onsite parking for when you're in the office.

• Healthcare cash plan after probation.

• Cycle to Work scheme.

• Annual paid staff event.

• Company performance bonus.

Please click apply or call Rachel on to discuss.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.