Activities Manager - Haven Holidays : Job Details

Job Details

Position: Activities Manager? Type: Full-Time / Permanent? Bonus: Up to 10% Annual Bonus? Step into the role of Activities Manager and take the lead in delivering thrilling sports experiences – from archery and aerial adventures to climbing walls and more. In this role, you’ll oversee our sports-led activity programme, inspiring and leading your team to create safe, fun, and unforgettable guest experiences. You’ll be hands-on in ensuring high standards across all sessions, from setting up equipment to coaching your team in delivering engaging activities. With a focus on safety, compliance, and organisation, you’ll make sure every adventure runs smoothly and leaves our guests wanting more.? Key Responsibilities?Team Leadership: Lead, motivate, and support the sports activities team, ensuring confidence and consistency in delivering adventurous sessions.?? Guest Experience: Create a welcoming, fun, and safe atmosphere across all activities, ensuring every guest enjoys a memorable experience.?? Performance Management: Monitor team performance, provide coaching and feedback, and conduct reviews to support growth.?? Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.?? Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.?? Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.?? Training and Development: Provide training and mentoring to develop team members’ skills in delivering safe, engaging, and high-quality activity sessions.?? Requirements?? - Proven experience in leading sports, adventure, or activity programmes within Leisure, Hospitality, or Outdoor Pursuits. - RCMQ certificate preferred but not essential; training and support will be provided. - Strong leadership and communication skills.? - Ability to work in a fast-paced environment while maintaining attention to detail.? - Exceptional customer service and problem-solving abilities.? - Knowledge of health and safety regulations in a sports/leisure environment.? - Strong organisational and multitasking skills.? - Experience in budgeting and financial management.? - Flexibility to work evenings, weekends, and holidays.? This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.? 

What We Offer? - Attractive salary plus annual bonus opportunity.?? - On-site accommodation, subject to availability and T&Cs.? - An inclusive, supportive work environment.? - Comprehensive training and ongoing support.? - Career development opportunities, including fully funded qualifications.? - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!? How to Apply? We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: