Accounts Manager - Reed : Job Details

Account Manager required for a growing Family run business based in Poole. This is an excellent opportunity for an experienced and Senior Sales Consultant / Key Account Manager familiar selling to B2B and B2C with a proactive and Commercial approach. Leads are already provided with a focus on maintaining and growing customer relationships and accounts. Please see below:

Account Manager (Power and Utlities Divison)

£45,000 - £55,000 per annum

Poole (Office based) - (8am - 5pm

ROLE

• To proactively work with named customer accounts to continuously seek opportunities to grow customer revenue, whilst providing first class customer service.
• Proactively schedule and complete agreed volume of outbound customer calls per day.
• Respond to customer email enquiries within agreed timeframe.
• Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM.
• Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. stock availability, delivery schedules, pricing etc).
• Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities. Ensuring that information inputs are accurate and up to date.
• Analyse each customers’ accounts to assess and identify opportunities to drive growth and profitability.
• Identify and sell existing or new whitespace products.
• Actively maintain positive client relationships through service delivery; anticipating needs and potential issues.

B2B or B2C Experience

Comfortable selling via phone and in virtual meetings with both existing and prospective customersCommercial Acumen (ability to analyse and interpret data leading to additional business opportunities and wins)Appetite to develop both product and industry knowledgeAbility to build strong relationships with both customers and colleaguesNegotiation and persuasion skills to ensure win/win situations are achieved every time

Benefits:

- Modern open plan office- Monthly bonus scheme- Holiday buy-back scheme- Company sick pay- Free onsite parking available- Perks at Work scheme- Unlimited free 'tuck shop’ snacks in kitchen- Free lunch every Friday- Charity dress down day every Friday- Cycle to work scheme- Complimentary Happy Birthday vouchers- Subsidised workplace massage- 'Giveback Days’ with food cooked onsite by the Senior Management Team- Eye vouchers- Employee assistance programme (EAP)- Company social and corporate events