Account Manager Plant Hire Experience Only! - Red King Resourcing : Job Details

Client Relationship Management:

• Build and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions.
• Identify opportunities to upsell or cross-sell additional services or equipment to clients.
• Conduct regular client meetings and site visits to ensure customer satisfaction and address any issues proactively.

Business Development:

• Identify and pursue new business opportunities within the plant hire industry, including targeting potential clients and developing strategies to win new accounts.
• Collaborate with the sales and marketing teams to create targeted campaigns and promotional activities to attract new clients.
• Stay updated on industry trends, market conditions, and competitor activities to inform business development strategies.

Contract Management:

• Negotiate contracts and agreements with clients, ensuring terms and conditions are favorable for both parties.
• Monitor contract performance, manage renewals, and address any contract-related issues in a timely manner.

Reporting and Analysis:

• Prepare regular reports on sales performance, client feedback, and market trends for management review.
• Analyze sales data to identify areas for improvement and develop strategies to achieve sales targets.

Customer Service Excellence:

• Act as the primary point of contact for clients, responding promptly to inquiries, resolving issues, and providing exceptional customer service at all times.
• Collaborate with internal teams such as operations and logistics to ensure smooth delivery of services to clients.