Account Manager - Reed : Job Details

Location: St Albans, HertfordshireJob Type: Full-Time 

My client is a growing company based in St Albans, known for delivering exceptional value and service. They are seeking a motivated and personable Account Manager to join their team and drive new business while managing key client relationships.

• Maintain strong relationships with existing corporate clients, ensuring high levels of personalised service.
• Act as a liaison between clients and suppliers to ensure smooth communication and service delivery.
• Provide accurate quotes, pricing, and supply information to clients.
• Conduct quarterly calls and face-to-face meetings to ensure client satisfaction and identify opportunities for additional services.
• Lead regular meetings with brokers to align efforts with client needs and ensure service level agreements (SLAs) are met.
• Collaborate closely with internal teams to ensure consistent delivery of service standards.
• Keep internal systems updated to reflect case progress and provide visibility for senior management.

• Minimum of 2 years’ experience in account management.
• Strong attention to detail and excellent organisational skills.
• Proficient in Microsoft Office and general IT systems.
• Ability to multitask and prioritise effectively in a dynamic environment.
• A team player who can also work independently.
• Committed to delivering exceptional customer service.
• Strong written and verbal communication skills, with a professional telephone manner.

If this role is of interest to you, please apply now!