Account Manager / Customer Success German Speaking - Spectrum IT Recruitment : Job Details

Account Manager / Customer Success (German Speaking)

Hybrid - Maidenhead, 3 days onsite

£65,000 - £70,000

Are you fluent in German and looking to take the next step in your career within Account Management and Customer Success? This is a fantastic opportunity to join a modern, innovative technology company that delivers cutting-edge solutions to an exciting global industry.

As a German-speaking Account Manager, you'll be the trusted partner for customers in Germany, helping them maximise value from a suite of enterprise software and technology solutions. You'll receive full product training, ensuring you quickly become an expert in the platform, and you'll be working in a sector that's undergoing rapid digital transformation, offering you long-term career growth and progression.

What you'll be doing:

• Managing and growing relationships with key customer accounts in Germany.
• Acting as the main point of contact for customer queries, escalations, and solution delivery.
• Driving customer engagement by introducing new products and ensuring successful adoption.
• Identifying new opportunities within existing accounts and collaborating with sales teams on growth initiatives.
• Leading account reviews, managing contracts, and ensuring customer satisfaction.

What we're looking for:

• Fluent German speaker - essential, as you'll be managing German customer relationships.
• Strong background in Account Management / Customer Success, ideally within software, SaaS, or IT solutions.
• Confident communicator with the ability to engage stakeholders at all levels, including C-suite.
• Skilled at balancing multiple priorities while building trusted, long-term customer partnerships.
• Proficient with CRM systems (Salesforce experience a plus).

Why apply?

• Work in a forward-thinking, innovative tech company at the forefront of digital solutions.
• Be part of a supportive team with ongoing training and development.
• Hybrid role with a modern Maidenhead office (3 days onsite).
• The chance to develop your career in a growing international organisation.

This is an excellent opportunity for a German-speaking Account Manager / Customer Success professional to join a company where your expertise will directly shape customer success and business growth.

If you have the skills required then please send your CV to

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.