Account Handler - Capio Recruitment Insurance : Job Details

Job Title: Commercial Account HandlerLocation: Nottingham Salary: £32,000+ base + annual bonusBenefits: Annual bonus, support for professional qualifications, personal development pathways

About the Company:This independent commercial broker forms part of a £14bn AUM financial planning group and serves as a centre of excellence for insurance within its national network. With elite insurer status and over £1bn in discretionary funds, the firm is well-established yet close-knit — ideal for individuals seeking growth within a high-performing, service-led culture.

Role Summary:Join a strategically vital brokerage team serving clients from SMEs to multimillion turnover businesses. This role offers a direct pathway to manage your own client portfolio after a 6-month probation, full support toward professional qualifications, and the chance to build a long-term career within a growing, group-supported firm.

Key Responsibilities:• Manage new quotations and renewals: Build client confidence and deliver best-in-class service• Process mid-term adjustments (MTAs): Maintain client trust and policy accuracy• Liaise with insurers and underwriters: Support seamless placement and client outcomes• Contribute to cross-sell opportunities: Collaborate across business lines for broader impact• Develop client relationships: Work toward owning your own portfolio post-probation

Requirements:• Experience in insurance broking (commercial or personal lines)• Committed to a long-term career in broking• Strong communication and client service skills• Confidence in liaising with both clients and insurers