Account Handler - NJR Recruitment : Job Details

A growing and ambitious insurance brokerage in North Wales is looking to appoint a new team member to support their continued growth! This is a varied role that can be shaped around your experience and career goals, offering a genuine opportunity to develop within a highly supportive and flexible team environment.

Previous experience in insurance or financial services is desirable, but not essential - full training will be provided for the right candidate!

Responsibilities of the Account Handler :

• Deliver excellent service and support to clients, both over the phone and by email.
• Accurately process policy documentation and updates.
• Assist with renewals, adjustments, and queries in a timely and professional manner.
• Maintain accurate records and ensure compliance with internal procedures and FCA guidelines.
• Work closely with colleagues to support team objectives and client satisfaction.

What we are looking for:

• Strong attention to detail and a high level of accuracy.
• Confident and professional communication skills, particularly over the phone.
• Good IT skills, with the ability to quickly learn internal systems.
• A proactive, team-oriented attitude with a willingness to learn and grow.

Benefits of the Account Handler:

• Salary negotiable depending on experience.
• Contributory pension scheme.
• 25 days annual leave plus bank holidays.
• A range of company-funded and voluntary benefits to suit your lifestyle.
• Access to professional development, training, and qualification support.
• Participation in long-term equity and savings schemes.

This is a fantastic opportunity to join a collaborative, forward-thinking organisation that values initiative, inclusion, and long-term career development. If you’re ready to take the next step in your career, we’d love to hear from you.

Ready to take the leap?

If you're interested in the Account Handler opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career.

For more information, please contact one of our specialist consultants and quote job reference NJR15919.