Account Handler - Lawes Consulting Group : Job Details

Job title: Professional Indemnity Account Handler

Salary: £40,000

Location: Manchester - Hybrid

PURPOSE OF ROLE

We're working with a respected Manchester-based Commercial Insurance Broker to find a proactive and commercially minded Professional Indemnity Account Handler. This role is ideal for someone who thrives in a client-focused, fast-paced environment and is looking to build a long-term career in Financial Lines insurance.

RESPONSIBILITIES

• Manage a portfolio of Professional Indemnity clients from start to finish
• Advise clients on suitable insurance products tailored to their business risks
• Liaise with specialist insurers to negotiate competitive terms and coverage
• Work closely with a dedicated commercial team to deliver the best client outcomes
• Ensure accurate documentation using the Acturis platform
• Stay up to date with industry trends, compliance standards, and risk guidelines
• Deliver high levels of service and uphold customer care standards across all interactions

DAY-TO-DAY

• Build and maintain strong, lasting relationships with your clients
• Analyse client needs and pinpoint potential coverage gaps
• Collaborate with client directors to assess risks and shape insurance solutions
• Support internal underwriting for niche schemes (non-client facing)
• Identify opportunities for cross-selling additional commercial insurance lines

EXPERIENCE

• 3+ years working in Professional Indemnity or Financial Lines insurance
• Broking background strongly preferred
• Hands-on experience with other financial lines products is a plus
• Familiarity with Acturis is beneficial but not essential
• Strong knowledge of sales processes and negotiation best practices

SKILLS

• Excellent verbal and written communication
• Solid analytical and problem-solving abilities
• Confidence working both independently and in a team setting
• Proficient in relevant insurance software, particularly Acturis
• Highly organised with great attention to detail

If you have the relevant experience or know someone that does please contact me now on  or email us at