Account Coordinator - Reed : Job Details

Senior Account CoordinatorLocation: Kingston Upon ThamesType: Full-Time / PermanentSalary: £35-37K

The OpportunityAn exciting opportunity has arisen for a Senior Account Coordinator who is passionate about delivering exceptional customer service and building meaningful client relationships. This role is perfect for someone who thrives in a fast-paced environment, values integrity, and takes pride in creating seamless client experiences.

Key Responsibilities

• Act as the primary contact for key accounts, ensuring timely and thoughtful communication.
• Build trust-based relationships through attentive service and proactive problem-solving.
• Coordinate internal resources to meet client needs with precision and empathy.
• Monitor account performance and identify opportunities for growth and improvement.
• Handle escalations with professionalism and a client-first mindset.
• Maintain accurate records of client interactions and feedback.
• Collaborate across teams to ensure smooth service delivery and client satisfaction.

Ideal Candidate Profile

• Proven experience in account coordination, client services, or a similar role.
• Exceptional communication skills—empathetic, clear, and professional.
• Strong sense of integrity and accountability.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities with confidence and calm.
• Proactive mindset with a genuine desire to support others.
• Comfortable using CRM systems, email platforms, and workflow tools.

What You’ll Bring

• A natural ability to connect with people and make them feel heard.
• A dependable and driven work ethic.
• A commitment to doing what’s right, even when no one’s watching.
• A calm presence under pressure and a collaborative spirit.

Why Join?This is more than just a job—it’s a chance to be part of a purpose-driven organisation that values sustainability, innovation, and people. You’ll work with a supportive team, contribute to meaningful projects, and help shape a better future.

If you are interested please submit your CV and call if you would like to find out more information or email .