Academic & Student Support Coordinator - Study Group UK Ltd : Job Details

Contract Type: Full Time, Permanent

Location: University of Sussex International Study Centre

Salary: £25,000 per annumOur University of Sussex International Centre are seeking a professional and organised Academic & Student Support Coordinator to join their team.The aim of this role is to provide support to students, lead on visa and immigration activities, support induction programmes, process records and produce reports and monitor student If you are an excellent communicator, with exceptional organisational skills, and attention to detail, we would love to hear from you!

ABOUT THE ROLE

• Visa Compliance:
  • Register students and ensure compliance with UKVI requirements.
  • Assist students with visa applications and immigration issues.
  • Support maintenance of UKVI records and assist with inspections.
  • Upload passport and visa scans to relevant platforms.
  • Stay updated on visa requirements and processes.
• Student Support:
  • Respond promptly to student enquiries and requests.
  • Inform students of compliance procedures.
• Processing student data including recording student late arrivals and update student details and managing Study Plan changes and log absences.
• Attendance reporting, including generating attendance reports and support academic staff with registers.
• Provide general admin support and cover duties when necessary.
• Conduct student/agent tours and support engagement activities.
• Foster positive relationships with students and staff.

ABOUT YOU

• Level 3 qualification (Desirable)
• Experience of working with database system and data inputting (Desirable)
• Proven customer service skills (Essential)
• Good knowledge of Microsoft Office, in particular Word and Excel skills (Essential)
• Meticulous attention to detail (Essential)
• Effective Communication including accurate written English (Essential)
• Organisational and problem solving skills (Essential)

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.