Job Location : Tamworth, UK
Location: Tamworth & Hybrid
Salary & Benefits: Competitive Salary + Overtime (Paid at Time & a Half) + Paid Microsoft Certifications
Hours: Monday to Friday
Overview:
Our client, a well-established and very successful IT outsourcing company are seeking someone with 3rd Line Support level technical skills and experience, who wants to branch out from support into project-based work.
The role is to implement and support cutting-edge solutions for their external professional services clients, with both on-site and remote deployments.
As a Project-Focused 3rd Line Support Analyst, you'll be a part of the team working on project installations across on-site, Cloud, and hybrid environments. Additionally, you'll handle BAU tasks, escalations, and receive significant mentor-ship from their Infrastructure team. This role offers a blend of hands-on technical work, client engagement, and team collaboration.
Key Responsibilities:
Technical Skills:
Desirable:
Additional Experience:
Benefits:
If you're passionate about project-based IT work and possess a solid technical background, we encourage you to apply.
"Infrastructure" "Azure" "O365" "Solutions" "Hybrid" "Remote" "WFH" "Project" "2nd Line" "Tamworth" "Birmingham" "Lichfield" "Burton" "Walsall" "Sutton Coldfield" "IT MSP" "Staffordshire" "West Midlands" "Leicestershire" "Nottinghamshire" "Derbyshire"
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