3rd Line IT Support Engineer - Profectus Recruitment : Job Details

Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team.......The position is based in their Witney office within their IT team supporting internal and external clients. Duties and Responsibilities.* 3rd line support to users and IT Infrastructure* Troubleshooting problems through to principal cause* Mentoring to other members of the team* Contributing to development and implementation of IT Infrastructure* Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineersSkills and Requirements.* Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix* Office365 - inc: SharePoint, Teams, One Drive and Email* Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi.* Good practical knowledge of networking* Deliver major system upgrades and project workIf this sounds like the role for you please click to apply or call Jake at Profectus.