2nd Line IT Support Engineer - PLANET RECRUITMENT SERVICES LTD : Job Details

Role: 2nd Line IT Systems Support Engineer

Location: Witney (4 days) Henley (1)

Salary: £40,000 - £45,000

?Profile

A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team.

The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer line role and have strong communication skills.

This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for this position.

Having experience of working on a variety of projects will be a massive plus for this position.

It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week.

Key Responsibilities

• To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate
• Experience with Cloud environment such as Microsoft Cloud and Azure
• Excellent interpersonal skills and verbal communication needed for this support position
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas
• To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems
• Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of IT

Technical Skills

• Active Directory
• Microsoft Office 365 support & administration
• Sharepoint
• Experience of Intune
• An understanding of laptop imaging & device build processes
• Experience of Backup Software & maintenance procedures

This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility.

If this position is of interest, then please apply ASAP.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.