Job Location : London, UK
Salary range is 25k-30k. Current team is 7 people.
The main thing they are looking for is a passion for IT, and great customer service
Location of Office: West Midlands
We are looking for a Level 2 IT Support Technician to join our Service team. As a Level 2 IT Support Technician, you will play a crucial role in providing technical support to our clients and ensuring the smooth operation of their IT systems.
In this role, you will diagnose and resolve technical issues remotely and on-site. You will work closely with our clients to understand their IT needs and provide timely solutions to their problems. Your strong problem-solving skills and technical expertise will be essential in troubleshooting hardware and software issues and network connectivity problems.
As a Level 2 IT Support Technician, you will also assist in installing and configuring computer systems, software, and peripherals. You will collaborate with our team to maintain accurate documentation of client systems and provide regular updates to ensure efficient communication and resolution of issues.
To excel in this role, you should have a solid understanding of IT systems and be familiar with a wide range of software and hardware. Excellent communication skills and a customer-oriented approach are essential, as you will be interacting with clients on a daily basis.
Key Responsibilities:
If you are passionate about IT and enjoy solving technical challenges, we would love to hear from you. Join our team and help us deliver exceptional IT support to our clients.
Job Benefits:
Job requirements
Thank you for considering us for your career as a Level 2 IT Support Technician in our Service department. To ensure the success of our team and the satisfaction of our clients, we have outlined the following job requirements:
If you do not meet the above requirements, we appreciate your interest in us, but we kindly request that you refrain from applying for this particular role. We encourage you to explore other opportunities within our organisation that align with your skills and experience.
Thank you again for considering us. We are looking forward to your application.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
Schedule:
Education:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Salary : 25000 - 30000
Apply Now!