2nd Line IT Support Engineer - Glasgow - Hybrid - up to £35k - Involved Solutions : Job Details

Job title: 2nd Line IT Support EngineerSalary: £32,000 - £35,000 + Benefits Location: GlasgowWorking Hours: Between 8:00am - 6:00pm (8 hour working days)Working style: Hybrid 4 days in the office a weekStart date: ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.Essential skills - 2nd Line IT Support Engineer

• Windows desktop & Server
• Active Directory / Azure
• Networking fundamentals - DNS, DHCP, VPN, TCP/IP
• Microsoft 365
• Intune
• Telecoms support - VoIP, Gamma, Giacom, SIP Trunk

Desirable - 2nd Line IT Support Engineer

• Virtualisation
• Backups & Disaster Recovery
• VLANs
• Firewalls
• Scripting & Automation
• Relevant IT degree or certifications

This is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.