2nd Line Infrastructure Support - DCS Recruitment : Job Details

Leading Manufacturer looking to expand their IT infrastructure team, responsible for day-to-day management of IT systems, services and comprehensive support to internal users and business stakeholders.

Responsibilities would include

• Troubleshoot and resolve hardware and software problems.
• Provide guidance to users on IT related procedures and policies.
• Maintain accurate records and documentation.
• Assist in maintaining and administering IT systems this includes user account permissions and access control.
• Perform routine system maintenance tasks.

You'll need experience in…

• Resolving technical issues via a ticketing system
• Working to SLAs
• Networking and network devices such as Cisco and HP
• Switching, routing, firewalls - preferably Cisco Meraki
• Windows Server 2008/2012/2016/2019/2022
• Windows 11/10/8.1/7
• Office 365 / Microsoft 365
• TCP/IP, LAN, WAN, VPNs

This is an office based role in Salford !

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality