Job Location : Portsmouth, UK
Job Title: 1st Line Engineer
Location: Multiple Campus locations, Portsmouth
Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent)
Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent
About the College:
As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What We Offer:
About The Role:
As an 1st Line Engineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT issues for staff and students. This role typically involves troubleshooting hardware and software problems, managing user accounts and maintaining network connectivity. You will act as the first point of contact for IT queries, ensuring minimal disruption to the college's operations by swiftly resolving issues or escalating them to higher-level support if necessary. Additionally, you will assist in deploying and maintaining IT equipment, ensuring all systems function efficiently to support the educational environment.
Key Responsibilities:
To be successful in this role, below is what we would need from you:
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of the College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services.
Pre Employment Checks:
The College is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert.
We do not accept CV's from agencies for these roles.
Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, may also be considered for this role.
Salary : 22600 - 23277
Apply Now!