first line service desk specialist Jobs - 44

Chapman Tate Associates - London

Employment Type : Full-Time

First Line Service Desk Specialist Location: Hybrid, London Salary range Up to 40,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents. You will be required to manage service requests and c...

Hays Specialist Recruitment Limited - NG86AT

Employment Type : Full-Time

First Line Analyst Rate 15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 Months Job Description:FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handli...


REDTECH RECRUIT - IP11AQ

Employment Type : Full-Time

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich - a village just outside (ideally you will be able to drive but p...

Hays Specialist Recruitment Limited - South West England

Employment Type : Full-Time

Key Accountabilities: As part of our team, you will be responsible for the following: First-Line IT Support: Take ownership of customer incidents or service requests and see them through to resolution. Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs). Maintain accurate support tickets and provide daily progress updates to clients. Escalation and Client Rapport: Escalate incidents or service reque...

Hays Specialist Recruitment Limited - Birmingham

Employment Type : Full-Time

Role: Service Desk Analyst Location: West Midlands (Hybrid) Rate: 16 Inside IR35 Duration: 6 Months initial Hays Technology are looking for a service desk analyst to join an exciting public sector client's team. What you will be doing: First line support Working on a service desk Ticket handling and escalation What we are looking for: Excellent knowledge of Windows 10 and Office 365 Excellent written and verbal communication skills Previous tick...

Randstad Technologies - Weston-super-Mare

Employment Type : Full-Time

Service Desk Analyst Permanent Role Pay: 28,000 Location: Worle, Weston Super Mare A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks The Following requirements for this role are: Good understanding of Microsoft Azure ITIL Diagnosing and resolving issues at the first point of contact where possible. Permanent Role Pay: 28,000 ...

Hays Specialist Recruitment Limited - Liverpool

Employment Type : Full-Time

Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an organisation operating in the public sector - they have a significant impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they va...

Fawkes and Reece - South West London

Employment Type : Full-Time

Service Desk Coordinator Do you have facilities management administration experience? We would love to hear from you! We are currently searching for a Service Desk Coordinator to work within a team of coordinators, supporting the supervisor, contract management and engineering delivery to ensure that you and your team deliver a first-class customer focused service. The team is to have a collaborative approach and work as one team with one focus,...

Hays Specialist Recruitment Limited - DN150BA

Employment Type : Full-Time

IT SERVICE DESK SALARY - 25,000 - 30,000 EXCELLENT BENEFITS BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succee...

Gold Group Ltd - PO91SA

Employment Type : Full-Time

Job Title: Service Desk Analyst Location: Portsmouth Salary: 25- 30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be...