1st line software service desk analyst Jobs - 53

Engie UK - CW97SE

Employment Type : Full-Time

Exciting Opportunity: Digital Workplace Analyst (1st & 2nd Line Support) in Stublach Site, Northwich About Engie ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes. We are reshaping the energy ...

Iceland - CH52NW

Employment Type : Full-Time

Iceland is a unique British business, focused on frozen food, innovation, convenience, and value. We are currently one of the fastest growing supermarket brands in the UK. Iceland’s history of innovation is an impressive one, from being the first supermarket to remove artificial colourings and flavourings, the first to remove GM ingredients from our own label products and the first supermarket to offer a nationwide home shopping service. We are ...


Additional Resources Ltd - Cardiff

Employment Type : Full-Time

Service Desk Analyst (1st & 2nd Line) Location: Cardiff, South Glamorgan (Hybrid) Salary: 25,00 - 25,700 Excellent Benefits Permanent, Monday - Friday, 9am - 5pm (Occasional Travel) Our client is a prominent UK based charity, seeking a Service Desk Analyst to join their established team. The Role: As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nation...

Hays Specialist Recruitment Limited - Sheffield

Employment Type : Full-Time

We are recruiting someone with proven 1st line Support / Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to 200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the ...

Pertemps SSDC - DDT - Borehamwood

Employment Type : Full-Time

Service Desk Analyst Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and provide high quality desktop support.  This is an office-based position so travel to Borehamwood is essential. The working patterns will be Monday-Friday with some early starts (7.30am) needed. Weekend ...

Pertemps SSDC - DDT - Borehamwood

Employment Type : Full-Time

Service Desk Analyst Our client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and provide high quality desktop support.  This is an office-based position so travel to Borehamwood is essential. The working patterns will be Monday-Friday with some early starts (7....

Hays Specialist Recruitment Limited - Cardiff

Employment Type : Full-Time

Your new role As a Service Desk Analyst you'll play a crucial role in assisting internal customers. Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers. Additionally, you'll create and update Knowledge Base articles, User Guides, and FAQs to enhance self-service capabilities. Your active pa...

In Technology Group Limited - CW113NU

Employment Type : Full-Time

Role: 1st Line Technician Location: Northwich area Salary: up to 28,000 DOE We are currently looking to recruit a 1st Line Technician to join our clients busy service desk in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients face-to-face and via remote networking. Responsibilities: Provide 1st Line IT Support to a variety of industries Occasional on-site support Diagnose hardware and s...

Sanderson - Bridgend

Employment Type : Full-Time

Service Desk, Help Desk, AD, Itil, 1st Line Service Desk Analyst required for a leading and large corporate organisation based in Bridgend. Engagement via umbrella only. Engagement required 4 days per week on site. The successful candidate will have exceptional customer service skills with the ability to maintain composure under pressure. Ability to ask insightful questions to diagnose and prioritise user queries. You will engage with the intern...

QA Ltd - EH144AS

Employment Type : Full-Time

Employer description:  Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry. The Global Information Services directorate provides a range of services to support, promote and supply information, information skills and infrastructure to support a modern research-intensive university in a global se...