Young Adult Support Living Case Manager
RFK Community Alliance has an exciting opportunity for a full-time position to join as our Young Adult Support Living Case Manager in Lancaster, MA. RFKs Young Adult Supported Living Programs provide DCF-referred young adults, ages 18-22 years old, with individualized housing paired with case management and experiential learning for living independently located in the Central regions of Massachusetts. The program aims to give transition-aged youth, not only the skills and knowledge to be successful in their transition to adulthood but to provide safe and supportive ways to practice and master these skills, with graduated levels of independence, self-initiation, and decision-making.
The Young Adult Supported Living Program (YASL) seeks a Case Manager (CM) that wants to make a difference in young peoples lives as they transition to adulthood. The case manager reports to the Program Director and assists in implementing the RFK-YASL Program. Case managers can work with LGBTQ, Bi-cultural, and bilingual youths with respect. The case manager will ensure that all young adults receive safe, stable housing, staff support, supervision, connections to needed services, and life skills training. Case managers will carry a caseload, from Intake and assessments to discharge. The case manager will provide support to residents in establishing and maintaining housing, program activities, procedures and policy, and any other community providers.
Key areas of responsibility include:
- Working as a cooperative team member and being a positive role model for clients.
- Managing a caseload of six young adults.
- Providing effective case management and advocacy.
- Ensuring that young adults are in compliance with lease requirements, and all health and safety standards.
- Building positive and respectable relationships with landlords to ensure apartments are well kept.
- Meeting with young adults 2-3 times weekly and monitoring progress in accordance with program/agency policies.
- Conducting housing inspections to ensure units meet health and safety standards.
- Referring clients to appropriate services in the community as necessary.
- Ensuring program participants have identified medical providers as well as access to community services.
- Advocating on youth adults behalf, as well as acting as liaison with community service providers, landlords, etc.
- Assisting youth adults in identifying and assessing immediate and long-term needs, including safety, well-being, and self-sufficiency.
- Developing and facilitating treatment plans and diverse psycho-educational groups.
- Participating in RFK meetings, training, and webinars, as well as RFK-YASL meetings and training as scheduled.
- Serving as a positive role model consistent with agency guidelines regarding professionalism, boundaries, and ethical standards.
- Ability to work independently, be flexible, problem solve, and display sound decision-making.
Responsibilities also include:
- Preserving the integrity of the programs and agency.
- Demonstrating commitment to the RFKs mission and vision.
- Supporting overall growth of the program.
- Maintaining positive and healthy relationships with co-workers and other related parties.
- Maintaining a safe, respectful, and healthy atmosphere and environment.
- Participating in special projects as necessary.
- Attending all meetings and training as required.
Key qualifications:
- Bachelors level degree required, preferably in the field of human services, psychology or related field.
- Experience working with youth in out-of-home placements.
- 1-2 years experience working with at-risk youths and/or housing services preferred.
- Lived experience working with young adults with housing insecurity/teen parenting/foster care preferred.
- High level of self-awareness and ability to work effectively with and relate to diverse populations.
- Must have drivers license and dependable vehicle.
- Must be able to pass a background check, CORI.
- Bi-lingual is a plus.
Available shift: Fulltime 40 hrs./week.