Xacimate Billing Specialist - Servpro : Job Details

We are looking for an experienced Mitigation Billing Specialist with advanced Xactimate skills and a strong understanding of profit and loss management throughout the entire project lifecycle. This role supports our fire, water, mold, and structural mitigation services by ensuring that all estimates are accurate, fully documented, and aligned with project financial goals.

You'll manage the billing process, audit job files for completeness, and collaborate with project teams to ensure each phasefrom initial scope to final invoicesupports job profitability and compliance. Accuracy, accountability, and clarity in documentation are essential.

• Write, revise, and manage Xactimate estimates for mitigation and structural restoration projects, ensuring they align with scope, carrier guidelines, and internal financial goals
• Perform field inspections and develop detailed scopes with supporting documentation (when necessary)
• Audit project files for accuracy and completeness, including photos, notes, change orders, and cost documentation
• Submit and follow up on supplements with insurance carriers and TPAs
• Work directly with project managers and leadership to track budgets, job costs, and profitability throughout the project lifecycle
• Maintain consistent documentation and support audit readiness across all platforms and systems
• Assist in resolving billing discrepancies and ensuring timely payment collection
• Support clear communication between internal teams, insurance carriers, and clients

• 5+ years of experience in restoration estimating and Xactimate billing
• Proven experience managing job costing, estimating, and documentation for insurance-funded restoration work
• Familiarity with residential and commercial construction practices, mitigation scopes, and supplement workflows
• Ability to read and interpret scopes of work, blueprints, and field reports
• Strong working knowledge of Microsoft Office
• Detail-oriented with strong organizational and analytical skills

• Medical Insurance Comprehensive healthcare coverage for employees
• Dental Insurance Preventive and restorative dental care
• 401(k) Retirement Plan With company contribution to help you plan for the future
• Paid Vacation & Personal Time
• Paid Holidays Enjoy time off for major U.S. holidays
• Paid Training & Certifications We invest in your professional development

• Field-based estimating role; job site inspections are required (not mandatory but when necessary)
• Must pass a background check and drug screening

Compensation: Pay Range: $60K-$80K per year based on qualifications and relevant experience