Xacimate Billing Specialist - SERVPRO of Medford/Central Manhattan : Job Details

Role Overview

We are looking for an experienced Mitigation Billing Specialist with advanced Xactimate skills and a strong understanding of profit and loss management throughout the entire project lifecycle. This role supports our fire, water, mold, and structural mitigation services by ensuring that all estimates are accurate, fully documented, and aligned with project financial goals.

You'll manage the billing process, audit job files for completeness, and collaborate with project teams to ensure each phase—from initial scope to final invoice—supports job profitability and compliance. Accuracy, accountability, and clarity in documentation are essential.

Key Responsibilities

Write, revise, and manage Xactimate estimates for mitigation and structural restoration projects, ensuring they align with scope, carrier guidelines, and internal financial goals

Perform field inspections and develop detailed scopes with supporting documentation (when necessary)

Audit project files for accuracy and completeness, including photos, notes, change orders, and cost documentation

Submit and follow up on supplements with insurance carriers and TPAs

Work directly with project managers and leadership to track budgets, job costs, and profitability throughout the project lifecycle

Maintain consistent documentation and support audit readiness across all platforms and systems

Assist in resolving billing discrepancies and ensuring timely payment collection

Support clear communication between internal teams, insurance carriers, and clients

Qualifications

5+ years of experience in restoration estimating and Xactimate billing (

Proven experience managing job costing, estimating, and documentation for insurance-funded restoration work

Familiarity with residential and commercial construction practices, mitigation scopes, and supplement workflows

Ability to read and interpret scopes of work, blueprints, and field reports

Strong working knowledge of Microsoft Office

Detail-oriented with strong organizational and analytical skills

Benefits Offered:

Medical Insurance – Comprehensive healthcare coverage for employees

Dental Insurance – Preventive and restorative dental care

401(k) Retirement Plan – With company contribution to help you plan for the future

Paid Vacation & Personal Time

Paid Holidays – Enjoy time off for major U.S. holidays

Paid Training & Certifications – We invest in your professional development

Additional Requirements

Field-based estimating role; job site inspections are required (not mandatory but when necessary)

Must pass a background check and drug screening

Compensation: Pay Range: $60K-$80K per year based on qualifications and relevant experience

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.