Workshop Facilitator - Westhab : Job Details

JOB TITLE: Workshop Facilitator

DEPARTMENT: Employment Services

REPORTS TO: Employment Services Coordinator

SUMMARY:

The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab shelter residents in New York City. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Conduct program orientation and intake.
• Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the individual.
• Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers.
• Assist with referrals to general equivalency degree completion and/or vocational training.
• Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities.
• Track and evaluate program participation and workshop attendance.
• Meet with job seekers on an individual basis at least bi-weekly to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan.
• Assist with placement in internships, apprenticeships, and employment opportunities.
• Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for job seekers.
• Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files.
• Collaborate and confer with program partners as deemed appropriate to coordinate services and implement the program.
• Meet weekly with other shelter staff to plan activities, to strategize on service delivery for members, and other activities identified.
• Ensure program compliance especially as it relates to reporting within the database and program outcomes.

EXPERIENCE, EDUCATION AND/OR SPECIAL REQUIREMENTS:

Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle crisis situations with minimum supervision. Must be able to work independently and as part of a team.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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